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Privacy Policy

Last updated: 1/8/2026

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ThirdSpace (“ThirdSpace,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, sign up for our programs, or participate in the ThirdSpace community.

 

By using our website or participating in ThirdSpace, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

 

We collect information in order to deliver our programs, operate our community spaces, track progress, personalize your experience, and improve our Services.

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1.1 Information You Provide to Us​​

 

You may provide information when you:

  • Sign up for a program or waitlist

  • Complete intake forms, surveys, or reflections

  • Participate in community spaces (e.g., Discord)

  • Communicate with us directly

 

This information may include:

  • Name and email address

  • Time zone and availability

  • Goals, intentions, or reflections you choose to share

  • Feedback, survey responses, or testimonials

  • Payment information (processed by third-party providers; we do not store full payment details)

 

Participation in sharing personal goals or reflections is always voluntary. You choose what you share.

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1.2 Information Collected Automatically

 

When you visit our website or interact with our digital tools, we may automatically collect:

  • IP address and device information

  • Browser type, operating system, and pages viewed

  • Usage data (e.g., which links you click, time spent on pages)

  • Cookies and similar tracking technologies

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ThirdSpace uses this to maintain site security, understand usage patterns, and improve your experience.

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1.3 Third-Party Integrations

 

We rely on trusted third-party tools to operate ThirdSpace, such as:

  • Google Forms / Sheets / Docs / Drive

  • Airtable

  • Discord

  • Calendly

  • Wix Payments

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These tools may collect data according to their own privacy policies.

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2. How We Use Your Information

 

We use your information to operate, support, and improve ThirdSpace — always in service of your growth and experience.

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We use your information to:​​​

  • Deliver the ThirdSpace program and its components

  • Facilitate Daily Check-Ins, Focus Sessions, and coaching, and community events

  • Maintain and moderate community spaces such as Discord

  • Track attendance, engagement, and progress

  • Improve program design and curriculum

  • Communicate with you about scheduling, reminders, and updates

  • Provide customer support

  • Analyze anonymized data to understand patterns and outcomes

  • Personalize your experience

  • Send optional marketing communications (only with consent)

  • Comply with legal obligations

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We will never sell your personal information.

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3. How We Share Your Information

 

We only share information when necessary to run ThirdSpace or when you give us explicit permission.

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We may share your information with:​

  • Service providers who help us operate our business (hosting, analytics, payments, community platforms).

  • Facilitators and coaches who run sessions and need access to limited participant data (e.g., attendance, goals).

  • Cohort peers, when you voluntarily share information inside the community (e.g. in Discord).

  • Legal authorities, if required by law.

 

We do not sell data or share it for advertising purposes.

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4. Testimonials, Media & User Stories

 

We may request permission to:​

  • Use your testimonial

  • Use anonymized or first-name-only quotes

  • Use screenshots from group sessions

  • Use headshots or images you provide

 

We will always ask before using any personally identifiable content.

 

You may decline or revoke permission at any time.

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5. Your Rights

 

Depending on your location, you may have rights including:

  • Accessing your data

  • Requesting correction or deletion

  • Requesting a copy of your information

  • Withdrawing consent for optional data uses

  • Opting out of marketing communications

  • Requesting we stop processing certain types of data

 

To exercise these rights, contact us.

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6. Data Retention

 

We retain personal data only for as long as necessary to:

  • Deliver the program you joined

  • Maintain community-wide features (e.g., Focus Sessions)

  • Improve the quality of our Services

  • Comply with legal obligations

 

Reflection responses and program data may be anonymized and kept for program development and research after personal identifiers are removed.

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7. Data Security

 

We use administrative, technical, and physical safeguards to protect your information, including:

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  • Encrypted platforms (Google, Airtable, Discord where applicable)

  • Secure access controls

  • Password-protected systems

  • Regular review of privacy practices

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No method of transmission is 100% secure, but we work to protect your information with industry-standard measures.

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8. International Users

 

If you are located outside the United States, please note that your information may be transferred and processed in the U.S. By using ThirdSpace, you consent to such processing.

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9. Children’s Privacy

 

ThirdSpace is not intended for individuals under 18. We do not knowingly collect information from children. If we learn that we have done so, we will delete it promptly.

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10. Changes to This Policy

 

We may update this Privacy Policy from time to time. Changes will be posted on the website with an updated “Last Updated” date.

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11. Contact Us

 

If you have questions about this Privacy Policy or how we handle your information, contact us.


ThirdSpace Team

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